Dear Customers / Resellers / Dealers / Freelancers,

In event of our 7th Anniversary Celebration we are giving a free upgrade in Hosting Solutions to all our existing Clients. The new server powered by Quad Core Xeon Processor will be the most powerful in the Industry with State-of-the-art Technology. The new server's response to requests will be 16 times faster than your current server. The server migration will be done on 30th January 2010 after IST 23:30 hours (Saturday).

Out of the 12 servers Fuchsia owns & maintains, we are transferring domains from 2 different older windows 2003 server to the new Windows 2008 server between 11:30 p.m. IST on Saturday 30, January 2010 to 3:30 a.m. IST on Sunday 31, January 2010.

The transferred domain may not be visible for 3 to 12 hours until the DNS name change gets reflected on the web registry and with the ISPs.

Domain owners are requested to download all their emails from their domains as immediately as possible, as all the existing mails would be deleted once the transfer has been initiated.

The new Hosting Control Panel, FTP details and new password for your E-Mails will be sent to the respective domain owners upon a support request raised at: support.fuchsiasoft.net

THE OLD SERVERS WILL BE AVAILABLE ONLY UPTO 11.00 P.M. IST ON 30-JANUARY-2010

Please follow the steps below to facilitate the Server Migration Process.

STEP 1:
Download all your E-Mails, Files hosted in Hosting Server and Database if any.
(Before the name server is changed)

The email IDs would be created in the new server as it was in the existing old server. But the passwords would be reset. If you want us to set the old password itself, please send in the email and password list to us in a CSV or Excel format.

STEP 2:
Please change the name server information for your domain as mentioned below:

Name Server 1: ns1.fuchsiasoft.com
Name Server 2: ns2.fuchsiasoft.com

[Contact your Domain Registrar to Change the Name Server Information
OR
If you have registered the Domain Name with us, we will look after the Name Server Change]

STEP 3:
Read the mail sent to your alternate e-mail address:

Follow the instructions & start using your Hosting solutions package.

Approximate Time required?
From --> Initiation of name server change --> To --> Start using the new Hosting solutions package.

Name Server Change: Minimum 6 to 12 Hours
Hosting Solutions Package Setup: 10 Minutes
Activation & DNS Reflection: 6 to 12 Hours

THE OLD SERVERS WILL BE AVAILABLE ONLY UPTO 11.00 P.M. IST ON 30-JANUARY-2010

If any of the sites has user permission set for any folders, it has to be reset again for the same folder.
Kindly register your Complaints / Requests / Enquiries only at: http://support.fuchsiasoft.net
We request you not to lodge your complaints through phone or email, but to register them at our inexpensive, fast and easy-to-use automated online trouble ticketing system as all requests made through our Help Desk will be given the highest priority compared to requests made through Email / Phone. Also, please provide us your latest contact information ? Address, Contact Person, Phone Numbers, Mobile Numbers, Fax, E-mail, etc,